Privacy Policy

Edifio is operated by Promptly AI Pvt Ltd, registered at Doomanganj, Allahabad (Prayagraj), 211011, Uttar Pradesh, India. We are an AI-first product studio that builds, enhances, and operates web, mobile, desktop, and AI applications for founders and businesses worldwide.

For any privacy-related questions, contact us at team@edifio.tech or call +91 80048 98721.

We collect the following types of personal data:

• —Contact form data: Name, email address, phone number, and project details you submit through our contact forms or popups.
• —Chatbot conversations: Messages you exchange with our AI chatbot, including questions and shared information.
• —Analytics data: Session ID, device type, browser, referrer URL, and UTM parameters. We use first-party analytics and do not use third-party analytics tools like Google Analytics.
• —Cookies: We use essential cookies for session management. We do not use advertising or tracking cookies.

• —To respond to your inquiries and project requests
• —To provide customer support and manage ongoing engagements
• —To analyze website usage and improve our services
• —To send project updates, invoices, and contractual communications
• —To comply with legal obligations under Indian law

We use the following third-party services that may process your data:

Each service provider has its own privacy policy. We recommend reviewing their policies. We do not sell your personal data to any third party.

We retain personal data collected through contact forms, chatbot conversations, and analytics for a period of 1 year from the date of collection. After this period, data is automatically deleted unless required for legal, accounting, or contractual obligations.

We implement industry-standard security measures including HTTPS encryption, secure database hosting, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure. We notify affected users within 72 hours in the event of a data breach, in compliance with applicable laws.

You have the following rights regarding your personal data:

• —Right to access — request a copy of your personal data
• —Right to correction — request correction of inaccurate data
• —Right to deletion — request deletion of your personal data
• —Right to data portability — receive your data in a structured format
• —Right to object — object to processing for specific purposes

To exercise any of these rights, email us at team@edifio.tech. We respond within 30 days of receiving your request.

We use only essential cookies necessary for the website to function. We do not use advertising cookies, tracking pixels, or third-party cookie-based analytics. Your browsing experience is not tracked for advertising purposes.

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy are subject to the exclusive jurisdiction of the courts in Prayagraj, Uttar Pradesh, India.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised “Last updated” date. We encourage you to review this page periodically.